Recognition issues like you seem to have can be resolved by deleting the If the above steps lead to nothing, try this: Sometimes resolving USB Some situation that could apply to your issue. As bestĪs I can tell, you need to take a look and determine whether you can spot It seems that that message can be caused by various conditions. You might want to try that search to see what you make of I did a google search on "installation fails when registering" (no quotes)Īnd got some hits. Roger,I did a google search on "installation fails when registering" (no You might try using google search on that It seems to perform 99% of the installationīut gets hung up when it gets to "registering". exeįile and select Run as Administrator (words to that effect). Try running the executable using Administrator powers: Right click the. RE: Installing / Registering Canon Multipass F80 Vista Driver Installation? Canon tells me it is a system issue not a driver issue. Before it finishes the following error pops up: "An error After accepting the licencing agreement, the installation
I have saved the driver update for vista "F80_Vista32.exe" to Installing / Registering Canon Multipass F80 Vista Driver So I took great joy out of being able to call them back and TELL them the solution to tell everyone to try.
Run install again and everything should go smoothly with no more stupid errors (at least it did for me).Īnd just FYI, Canon told me "You are not the only one having this problem". Once you've found it, copy it to those 2 folders, If you don't find it in that location, just search your C:\Windows\System32 folder for it. I don't know if this is the location you will find it, but on my computer it was located in C:\Windows\System32\DriverStore\FileRepository\sti.inf_727905e0 Well, guess what, it's not in either location on Vista! I managed to dig up the driver install log file and found that the install was incorrectly searching for the file "usbscan.sys" in the folder C:\Windows\Drivers and C:\Windows\Inf Of course at that point it became my "system" that was at fault (ha ha). They had me jump through hoops and even after talking to several 'senior engineer', they could not figure it out.
Could you tell me how to do that so I could try and figure out what the driver installation program is doing (or rather, failing to do?) You mentioned that you discovered that windows was searching for the usbscan.sys file in a log file.
Restarted the computer, and tried reinstalling the drivers for my new canon mp560.
I copied it to the windows/inf folder and then made a new folder, 'windows/drivers' and copied it there as well. I wasn't sure which one to copy, so I copied the newest one, which was in windows/system32/drivers. I found the file usbscan.sys in four different locations - three in 'File Repository' folders, and one in windows/system32/drivers.
Click HERE to go return to the Canon download website.To install the MP Navigator software, please follow the steps below: If/when applicable, the software will tell you when to connect the USB cable.When the welcome screen appears, follow the on-screen instructions to install the software on your computer.If you are asked if you would like to allow the setup program to make changes, select YES or OK.If you are not given the option to RUN the file, go to the downloads folder and double-click on the file titled, "mp68-win-mp560-1_06-ea24.exe".When the file has been saved, you will be given the option to OPEN or RUN the file.
(This software can prevent full installation of the scanning driver and software.) (Optional) Temporarily disable your computer's security or anti-virus software.If you are asked to RUN or SAVE the file, click on SAVE.A little further down and to the right, click on the SELECT button next to the file titled, "MP560 series MP Driver Ver.Below Drivers & Downloads, next to Operating System, you should see that your operating system has been detected.If applicable, ensure the USB cable is connected to the printer and ready to connect to the computer.Click HERE to go directly to the Canon download website.To assist in resolving this issue I recommend reinstalling the MP Driver and the MP Navigator software. I understand that you have encountered scanning difficulty with the PIXMA MP560.